How does the Help Desk work?

Website Tech Support

Current Clients Current clients can open a ticket for general inquiries or website technical support using our online form, which creates a ticket in our Zendesk support system and sends you an email confirmation. A member of our support team then respond to your ticket for further questions or to resolve your issue. All communication…

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The Latest: Vertical Harvest Hydroponics

Vertical Harvest Hydroponics is online and we are thrilled to be powering their WordPress website! Since their appearance in 2014, the agricultural technology company Vertical Harvest Hydroponics (VHH) sprung into the spotlight due their originality, drive, and noble mission: “to give everyone the ability to grow fresh food.” After witnessing the low quality produce in…

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ENSTAR: Utility Website Redesign

    Project Description We are proud to announce our latest utility company website redesign!  ENSTAR Natural Gas asked SWS (Sound Web Solutions) to reinvent their website’s graphic design, improve the user experience, integrate with third party account tools and provide training that enables staff to manage the site in-house.  The new site boasts a…

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Aleutian Pribilof Islands Assoc Web & Mobile Sites

  Project Description The new APIA website focuses on providing the information most relevant to their customers in a completely redefined user interface, fully optimized for mobile devices and for slow connections. A large website with a great deal of content, a variety of approaches were used to incorporate photo archives, multiple news types and…

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Valdez Museum & Historical Archive

Project Description Contemporary, fully mobile and completely custom, this high end website design for the Valdez Museum and Historical Archive (VMHA) is a key piece in the Museum’s rebranding strategy. Completely reimagining both the graphic design and the functionality of the website,  SWS built a custom WordPress theme from the ground-up.  Included is an impressive…

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Southcentral Foundation WordPress Conversion

  Project Description Southcentral Foundation wanted to get more from their website. Built in non-responsive HTML without a Content Management System meant that all changes had to be handled by one web person and adding additional functionality would be difficult and costly. After taking our WordPress Work Shop, they decided to make the leap to…

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WordPress Launch Checklist

You’ve put in long hours of DIY web design time and now you’re ready to launch your new WordPress website? So how do you do this launch thing anyways? Well, here is a thorough launch checklist of vital tasks to prepare your site to be released into the world. Disclaimer: this article assumes that you have…

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Alaska Rivers Company

  Project Description A modern website design that uses beautiful photos to impress and color to create visual hierachy. Buttons for location and phone number are located at the top for easy mobile access for visitors that are on the road. The site utilizes an easy-to-use lodging availability calendar that helps to decrease the number…

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Triverus

  Project Description The old Triverus website simply didn’t have the visual or marketing impact that they needed in order to sell their products in the international arena. To this end, SWS  designed a sharp looking website with high impact graphic design that focuses on delivering marketing messages that emphasize Triverus’s competitive advantage. We also…

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